Privacy policy
Privacy Policy
Last updated: July 31, 2025
Less | Floral Studio operates this website and store, powered by Shopify, to provide you with our floral products and related services ("Services"). This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us.
By accessing or using our Services, you consent to the terms outlined in this Privacy Policy.
1. Personal Information We Collect
We collect the following types of personal information:
Contact Information: Name, address, email, phone number.
Order & Payment Info: Billing and shipping details, payment method, purchase history.
Account Info: Login credentials, preferences, communication history.
Device & Usage Data: IP address, browser info, site interaction patterns.
Customer Communications: Any details shared via messages or support inquiries.
2. How We Collect Information
Directly from you (via orders, account creation, messages).
Automatically through cookies and analytics tools.
Through Shopify and third-party service providers supporting our operations.
3. How We Use Your Information
To fulfil orders and process payments.
To communicate with you about your order or inquiries.
To provide customer support.
For marketing (only if you’ve opted in).
To detect and prevent fraud.
To comply with legal obligations.
4. Sharing Your Information
We may share your information with:
Shopify (our platform host).
Service providers (e.g., delivery partners, email platforms).
Legal authorities when required.
We do not sell your personal data.
5. Data Retention & Security
We retain your information as needed for business and legal purposes. While we implement security safeguards, no system is completely secure.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your data. Contact us at lessfloralstudio@gmail.com for requests.
7. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect their data.
8. Contact Us
For questions or data access requests, contact:
lessfloralstudio@gmail.com